The NEMT Driver Application is a vital piece of the NEMT software suite. It allows the dispatcher and driver to collaborate seamlessly on trips, record trip data, and make real-time changes to the route. It also offers GPS tracking, pick-up and drop-off verification tools, and vehicle maintenance reporting. This app is a valuable asset for NEMT companies of all sizes.
Those who want to work in non-emergency medical transportation must have excellent customer service skills, be understanding, and patient. Their passengers may be elderly or have special needs. They will need careful and attentive care to ensure they are safe while in their cars. NEMT routing software can help eliminate many of these problems.
NMT drivers must meet state and federal licensing and certification requirements. It is the responsibility of NMT organizations to ensure their drivers meet all licensing and certification requirements. If a driver has an expired NMT license, they must re-apply. It is important to note that NMT drivers are required to submit a complete application. The successful completion of this process ensures that the driver will receive the proper licensing. The process is explained in a PowerPoint presentation.
The NEMT Broker call centers operate seven days a week. If a member has an urgent medical condition and needs transportation, he or she must contact the NEMT broker in the county he or she lives in. In most cases, the NEMT Broker will honor the request and make it happen within three hours.
NEMT services include the provision of various modes of transportation. They also include pick-ups for patients. Among the most common groups of NEMT users are Medicaid beneficiaries. Medicaid made these services a mandatory benefit in 1966. Although anyone can benefit from NEMT services, there are many barriers to accessing them. These barriers can include lack of a driver’s license, the lack of a working vehicle, and developmental, cognitive, or physical limitations.
NEMT software helps minimize no-shows. The no-show tracking feature analyses the probability of no-shows and sends reminders to drivers and passengers. No-show data can be analyzed and organized by month, passenger, or driver team. This helps improve the overall efficiency of your NEMT operations.